What Our Legal Terms Actually Cover
Our terms of service govern account creation, identity verification, transaction processing, and data retention across all services we provide. Access to certain features depends on local law — specifically Indonesian regulations that apply at the time you register and while your account remains active. Deposits processed
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via DANA, OVO, GoPay, and QRIS are subject to both our internal transaction policy and applicable local financial regulations. We retain transaction records for a minimum of five years as required by relevant compliance standards. Any dispute arising from account activity is first handled through our
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internal resolution process before any external escalation. We update these terms when regulatory changes require it, and we notify affected accounts via registered email within seven days of any material change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.